Our White Glove Delivery Service ($199) includes the delivery, unpacking, and placement of your mattress to the room of your choice, plus the removal and disposal of your old mattress as well as all packaging. Your mattress is hand assembled in the U.S. and will be delivered in 6-8 weeks. When it is ready to be shipped you will receive an email from us with information about delivery. In addition, our shipping partner, PILOT, will reach out to schedule delivery at your convenience. Please note, an adult 18+ must be present on the scheduled delivery date to provide access into the home for the delivery. 

Your mattress is hand assembled and will be delivered in 6-8 weeks. When it is ready to be shipped you will receive an email with delivery information.

You will receive an email when your mattress is ready to ship with information about our shipping partner, PILOT. They will reach out to schedule delivery at your convenience. 

Yes, our White Glove Delivery service includes the removal of your old mattress and foundation.

Certain states require retailers to collect a small fee for each mattress sold to fund their recycling efforts. The Company Store supports these efforts and covers the fee on behalf of our customers. The states impacted include Connecticut ($11.75) and Rhode Island ($20.50). The fees are mandated by law and transferred to the applicable state. The Mattress Recycling Council (MRC), a nonprofit organization established by the mattress industry, oversees the program, and uses a network of organizations to transport and recycle old mattresses according to government regulations. You’ll see the recycling fee reflected in your order summary at checkout, but it will be crossed out as The Company Store pays the fee for you. 

We offer a 100-day trial for your mattress. Because mattresses require some time to adjust, we will not accept mattress returns within 30 days of delivery. If at the end of the 30 days and within the 100-day period, you are not satisfied with the mattress, please contact our Customer Care team at custserv@thecompanystore.com or 1-800-323-8000 for assistance.

Because it can take some time to adjust to a new mattress, we will not accept returns within 30 days of delivery. If you are not satisfied with your mattress after the 30 days have passed, you may return it up to 100 days from delivery.

The Company Store Mattress has a 15-year limited warranty, which covers defects in workmanship and/or materials (other than fabric). Contact our Customer Care team at custserv@thecompanystore.com or 1-800-323-8000 for assistance.

You will receive a warranty card when your mattress is delivered with details on how to register your mattress. 

Please contact our Customer Care team at custserv@thecompanystore.com or 1-800-323-8000 to initiate a warranty claim. Please note proof of purchase with date, place of purchase and purchase price is required.

The Company Store Mattress and foundation comes in six sizes: Twin, Twin XL, Full, Queen, King, and Cal. King. The foundation comes in two profile heights: 5 in. and 9 in.

Mattress Dimensions

• Twin 38 in. x 75 in. x 15 in.
• Twin XL 38 in. x 80 in. x 15 in.
• Full 53 in. x 75 in. x 15 in. 
• Queen 60 in. x 80 in. x 15 in.
• King 76 in. x 80 in. x 15 in.
• Cal King 72 in. x 84 in. x 15 in.

Foundation Dimensions

• Twin 38 in. x 75 in.
• Twin XL 38 in. x 80 in.
• Full 53 in. x 75 in.
• Queen 60 in. x 80 in.
• King (2 pieces) 38 in. x 80 in. (total width of 76 in.)
• Cal King (2 pieces) 36 in. x 84 in. (total width of 72 in.)

For optimal support and warranty purposes, we strongly recommend the use of our coordinating foundation. Our mattress is also compatible with adjustable bases. Please note that another company’s foundation may not provide suitable support for The Company Store Mattress and could void your warranty. For specific details, please refer to the Warranty Card that comes with your mattress.

The Company Store Mattress features curated layers of fiber and foam. Copper, silver, and gel comfort fibers create an antimicrobial layer for all over support, while two layers of gel quilting foam provide pressure relief and a layer of latex helps to lift the body and distribute weight evenly. Additionally, two layers of coils separated by a layer of all-natural cotton, provide further support and stability. The outside of the mattress features a quilted top in a silk, wool, and cashmere blend, which offers temperature regulation, as well as a breathable stretch knit outer fabric which quietly adapts to the weight and shape of the body.

Our premium hybrid mattress is assembled in the U.S. of imported and domestic materials.

Our mattress comes in Twin, Twin XL, Full, Queen, King, and Cal. King sizes. Any fitted sheet that accommodates at 15” high mattress will fit The Company Store Mattress properly. 

A foundation is a wooden box with wooden slats on top, typically covered in cloth. A mattress foundation provides support for your mattress and prevents sagging. The Company Store foundation is made of spruce wood and includes 10 polyester covered wooden slats and is available in two profile heights: 5 in. and 9 in. 

Yes, our foundation comes in two profile heights: 5 in. and 9 in.

A foundation is a wooden box with wooden slats on top, whereas a box spring is wooden box with springs inside. The main difference is the support level they provide. Foundations provide a firmer sleeping surface and are ideal for all mattress types, while box springs only work with lighter mattresses. The Company Store Mattress requires a mattress foundation for proper support.

5 in. foundation weights are:

• Twin 44.51 lbs.
• Twin XL 45.76 lbs.
• Full 61.76 lbs.
• Queen 65.63 lbs.
• King 89.64 lbs.
• Cal. King 91.90 lbs.

9 in. foundation weights are:

• Twin 49.91 lbs.
• Twin XL 52.18 lbs.
• Full 67.30 lbs.
• Queen 72.27 lbs.
• King 102.48 lbs.
• Cal. King 105.54 lbs.

The delivery of your foundation is included in our White Glove Delivery Service. Once your mattress and foundation are ready to be shipped you will receive an email from us with information about delivery. In addition, our shipping partner, PILOT, will reach out to schedule delivery at your convenience. Please note, an adult 18+ must be present on the scheduled delivery date to provide access into the home for the delivery. 

No, you cannot order the foundation without also ordering The Company Store Mattress.

You may return the foundation only if you choose to return the mattress as well. We offer a 100-day trial for your mattress and foundation. Because mattresses require some time to adjust, we will not accept mattress and foundation returns within 30 days of delivery. If at the end of the 30 days and within the 100 day period, you are not satisfied with the mattress and foundation, please contact our Customer Care team at custserv@thecompanystore.com or 1-800-323-8000 for assistance.

To refresh and deodorize your mattress follow these steps:

1. Vacuum the topper with a handheld attachment.
2. Sprinkle a thin layer of baking soda over the entire surface of your mattress.
3. Allow the baking soda to sit for about eight hours.
4. Vacuum the mattress thoroughly to remove the baking soda.

For a deeper clean of liquid spills follow these steps:

1. Blot the spill gently with a towel or paper towel to soak up excess liquid—do not rub.
2. Mix cool water and a small amount of mild soap into a spray bottle.
3. Spray the affected areas.
4. Blot gently again to remove excess moisture.

Our limited warranty does not require the turning or rotating of your mattress. The choice is yours. Please review your warranty card for directions on rotating if desired.